Mark-off file

This file contains a record of all successful transactions that Paymentology processes on behalf of a store of value like a wallet or a bank account. It includes the financial transactions between a store of value and Paymentology. Paymentology generates the Mark-off file daily at midnight in your local time zone. The file matches a report from a store of value for all successfully processed transactions.

Ideally, the Mark-off file report and the store of value report should be in sync each day as the systems mirror one another. In case of any discrepancy, you should log a ticket via your Zendesk Portal. Select the Report a Service Incident form, and then choose Reporting and Discrepancy under the Request Type, indicate the file’s date and the transaction in question. We’ll promptly address the issue.

The Mark-off file has the following fields:

• Campaign Name- the name of the client's campaign

• Paymentology System Date - Paymentology's system date in UTC+7 time zone

• Time Date Stamp - t he merchant’s timestamp, in their time zone

• Customer Reference- unique customer reference information

• Pocket ID - the UUID information for the client campaign

• Transaction Description- this described the transaction, such as:

  • DeductFund - shows deductions/debits
  • LoadFunds - shows loads/credits

• Transaction Type - the possible values for TransactionTypes are:

  • 0 - POS transaction
  • 1 - ATM transaction
  • 2 - Adjustment

• Transaction ID - the Transaction ID of the transaction, as created by the card network

• Sequence Number - Paymentology's unique sequence identifier for the specific card used

• Tracking Number - Paymentology's unique tracking identifier for the specific card used

• Amount - the transaction amount in cents

Report format

Report time frame

Report sample

CampaignName_MarkOffFile_YYYYMMDD.csv