Chargeback

A chargeback is a mechanism designed to protect cardholders by allowing them to dispute and potentially reverse transactions made with their cards. It typically begins when a cardholder raises concerns about a specific transaction due to reasons such as:

  • Unauthorized use of their card
  • Non-delivery of promised goods or services
  • Dissatisfaction with the quality of products received

You can use the resources below to help you understand chargebacks on Banking.Live: