Rules

<<glossary:PayRule>> is <<glossary:Banking.Live>>'s rules and decision engine. <<glossary:PayRule>> advances the authorization process of consumer behaviour by utilising a proprietary wide-data array designed to enable high-speed card transaction history retrieval & analysis at the point of spend.

<<glossary:PayRule>> can stream the complete analytics (rules and actions) set to you mid-flight during the authorization message through the <<glossary:FAST>> interface rules node.

<<glossary:PayRule>> supports authorization, clearing, scheduled events and specific API calls. These features enable cash-rewards, fraud prevention and spend limit control. Thus, enabling you to provide cardholders with the ultimate seamless spending journey.

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Clients can opt in to <<glossary:PayRule>> or use their own rules engine.


Transaction classification

Paymentology offers extensive capabilities when it comes to categorizing and identifying transactions as required by issuers globally. At a high level, <<glossary:PayRule>> caters to the following categories:

CategoryDescription
Spend typeTransaction type e.g. POS transactionCurrent and/or historic
Spend mode and validationChip, eCommerce, contactless etc.Current and/or historic
Include approvals, declines, reversalsDE39 responses, and message typesCurrent and/or historic
Location constraintsTerminal, Merchant ID, retailer, postcode, city, country etc.Current and/or historic
Advanced settings
POS terminal attendanceAttended, unattended etc.Current and/or historic
Terminal locationOn/off premisesCurrent and/or historic
Cardholder presenceCardholder presenceCurrent and/or historic
Card presenceCP (card present)/CNP (card not present) etc.Current and/or historic
Card capture capabilityIf the card can be captured or not.Current and/or historic
Transaction StatusPre-auth, ATM inquiry, SecureCode etc.Current and/or historic
Cardholder activated terminal levelLevel 1-9Current and/or historic
Terminal capabilityWhat the terminal being used is capable ofCurrent and/or historic

This is a limited selection of the key metrics that can be compiled for analytics that matter to your business.


Action optionality

While all analytics of the rules engine are real-time, we do not enforce a decision-making process based on a rule being triggered and flagged over the <<glossary:FAST>> interface.

As a standard practice, we support one or multiple actions that add security and optionality on how to integrate the receiving ledger with real-time analytics data.

Key actions:

  • Send alerts: AML/card fraud team, cardholder, customer service, or custom recipients, either via SMS or email.
  • Decline transaction: Paymentology puts extra safety nets in place to ensure compliant processing of non-compliant transactions.
  • Dynamic blocks: temporarily block tokens (cards) while investigating transaction patterns occurring due to suspicious transaction behaviours.
  • Merchant blocks: deny access to merchants creating abnormal transactional behaviour at the Merchant ID level.

Trigger metrics

Analyzing transaction classifiers has no benefits without competent metrics to ensure validity for business requirements. At a high level, Paymentology will compile rules based on your requirements in the following metric categories:

MetricDescription
Time windowRolling time window or calendar-based analysis of transaction metrics as they occur
Spend countNumber of transactions to trigger rule
Cumulative spend amountCumulative total value
Reset time windowAbility to dynamically reset the time window based on specific events
Include estimationTo get/send the remaining amount and/or count in FAST
Spend amountTransaction amount
Spend currencyTransaction currency
MCCMerchant Category Code
Additional dataAdditional data provided in the transaction message
Test resultsTest results of the transaction and card tests performed intra-spend

Configuration

As <<glossary:Banking.Live>> is <<glossary:API>>-driven, rules and actions can also be created and amended through the use of APIs. This means that rules can be updated immediately in real-time via <<glossary:API>> or the rules wizard in <<glossary:PayControl>>.

Rule APIs

Rules action APIs

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Important

Depending on the client's setup, Paymentology manages the creation and amendment of rules during production. Therefore, some clients might not have access to the full <<glossary:PayRule>> <<glossary:API>> suite.


Fees and limits

As <<glossary:PayRule>> also manages specific fee and limit types. You can read more about these through the links below: